Terms of Service
Effective Date: December 21, 2024.
Welcome to WearUrText! By accessing or using our website (“Site”) at wearurtext.com, you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our Site.
1. Overview
WearUrText provides custom print-on-demand (POD) apparel, including T-shirts, jerseys, sweatshirts, and hoodies. These Terms govern your use of our services, including browsing our Site, placing orders, and interacting with our content. By Also using our services, you agree to comply with these Terms and any applicable policies referenced herein.
2. Eligibility
To use our services, you must:
- Be at least 18 years old or have the explicit consent of a parent or legal guardian.
- Provide accurate and complete information when creating an account or placing an order.
- Comply with all applicable laws, regulations, and these Terms.
By using our Site, you confirm that you meet these eligibility requirements. If you are accessing our services on behalf of an organisation, you represent and warrant that you have the authority to bind that organisation to these Terms.
3. Orders and Fulfillment
- Order Process: When you place an order, you will receive an email confirmation summarising your purchase. It is your responsibility to ensure all order details are accurate before confirming payment.
- Custom Nature of Products: Since our products are custom-made, orders cannot be modified or cancelled once processing begins.
- Third-Party Fulfillment: All orders are fulfilled through our third-party partner, Printify. As such, fulfillment times and quality assurance are subject to their processes and standards.
- Delays: WearUrText is not liable for delays caused by production, supply chain issues, or shipping carriers. Any significant delay will be communicated to you promptly.
4. Pricing and Payments
- Pricing: All prices listed on the Site are displayed in USD and are subject to change without prior notice. Prices exclude applicable taxes, duties, and shipping fees unless stated otherwise.
- Payment Methods: We accept major credit cards, debit cards, and secure payment platforms. Payment must be completed in full before your order is processed.
- Taxes and Duties: Customers are responsible for any customs duties, taxes, or other fees applicable to international shipments.
5. Shipping
- Global Shipping: WearUrText ships worldwide, primarily from the UK or US, depending on your location. Shipping times vary based on destination and selected shipping method.
- Shipping Costs: Fees are calculated at checkout and depend on order size, weight, and destination.
- Tracking: Once your order is shipped, a tracking number may be provided, allowing you to monitor its progress.
- Delivery Issues: WearUrText is not responsible for delays or non-delivery caused by incorrect addresses, customs inspections, or carrier errors. Please ensure your shipping information is accurate.
For more details, refer to our Shipping Policy.
6. Returns and Refunds
- Eligibility for Returns: Returns are only accepted for defective or damaged items. As all products are custom-made, returns for reasons such as incorrect size, colour preferences, or design changes are not permitted.
- Inspection: Returned items will be inspected upon receipt to verify defects. If approved, a replacement or refund will be issued.
- Return Process: Customers must initiate a return request within 7 days of delivery by contacting us via the Contact Us page.
- Refunds: Refunds are processed within 7-10 business days after approval. Shipping fees are non-refundable.
For additional details, please review our Return Policy.
7. Intellectual Property
All content on the Site, including but not limited to logos, product designs, text, images, and software, is the property of WearUrText or its licensors. You may not copy, distribute, or create derivative works of any material on the Site without our express written permission.
You retain ownership of any content you upload to our Site (e.g., custom designs), but by submitting content, you grant WearUrText a non-exclusive, royalty-free license to use it for order fulfillment and promotional purposes.
8. User Conduct
You agree to use the Site responsibly and in compliance with these Terms. Prohibited activities include but are not limited to:
- Using the Site for any unlawful purpose.
- Uploading content that is offensive, defamatory, or infringes on intellectual property rights.
- Interfering with the operation of the Site or attempting to gain unauthorised access to our systems.
We reserve the right to suspend or terminate your account if you engage in prohibited conduct.
9. Limitation of Liability
To the fullest extent permitted by law, WearUrText is not liable for:
- Indirect, incidental, or consequential damages arising from your use of the Site or services.
- Errors, omissions, or inaccuracies in product descriptions or pricing.
- Delays, losses, or damages caused by third-party providers or shipping carriers.
Our total liability for any claim is limited to the amount paid by you for the relevant order.
10. Modifications to Terms
WearUrText reserves the right to amend these Terms at any time. Updates will be posted on this page, and the “Effective Date” will be revised accordingly. Continued use of the Site following changes constitutes acceptance of the updated Terms.
11. Governing Law
These Terms are governed by the laws of Nigeria, where our head office is located. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Nigeria.
12. Contact Information
For questions or concerns about these Terms, please visit our Contact Us page.